Privacy Policy

At Newzone, we are committed to protecting your privacy and safeguarding your personal information. This Privacy Policy outlines how we collect, use, and protect your information when you use our services.

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1. Information We Collect

We may collect the following information when you interact with our website:

Personal Information
• Full Name
• Email Address
• Phone Number
• Billing Address
• Shipping Address

Order Information
• Product details
• Transaction details

We collect this information when you:
• Create an account
• Place an order
• Contact customer support

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1. How We Use Your Information

Your information is used for the following purposes:
• To process and fulfill orders
• To provide customer support
• To send order confirmations and important updates
• To improve our services and customer experience

We do not sell, rent, or trade your personal information to third parties.

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1. Data Security

We implement appropriate technical and organizational security measures to protect your personal information from unauthorized access, misuse, alteration, or disclosure.

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1. Contact Information

If you have any questions regarding this Privacy Policy, please contact us:

Email: Newzone2215@gmail.com
Phone: 7907321861

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Return & Exchange Policy

At Newzone, customer satisfaction is important to us. Please read our return and exchange policy carefully before making a purchase.

1. Eligibility for Return/Exchange

Returns or exchanges are accepted only in the following cases:
• The product is damaged during delivery
• The wrong product was sent
• The wrong size was sent

1. Mandatory Unboxing Video Requirement

To request a return or exchange, customers must provide:
• A clear 360-degree uncut parcel opening video
• The video must show the sealed package before opening
• The complete unboxing process without cuts or edits
• Clear visibility of the issue

1. Important Condition

No return or exchange requests will be accepted without an uncut parcel opening video.

Requests that do not meet the above conditions will be rejected.